Refunds & Return Policy
Refund Policy – Barume
At Barume, we are committed to providing you with products designed to deliver real results and improve your experience. We stand behind the effectiveness of our products and recommend using them for at least 14 days before considering a return.
If you are not satisfied with your purchase for any reason after 14 days, and within our 60-day money-back guarantee, please contact us at Contact.Barume@gmail.com.
Cancellation Policy
Any changes or cancellations to an order must be requested within 24 hours of placing the order. After this period, your order may already be in processing and we may not be able to accommodate your request.
If your cancellation is submitted within the 24-hour window, your refund will be processed within 7 business days.
60-Day Money-Back Guarantee
We are confident in the quality and performance of Barume products and encourage you to try them for at least 14 days to experience their full benefits.
If you are still not satisfied, you may return your items after the 14-day trial period, as long as it is within the 60-day guarantee window.
Please note:
- Shipping fees (if applicable) are non-refundable
To initiate a return, please contact us at Contact.Barume@gmail.com.
To speed up the process, include your Order Number or the Name and Email Address used when placing the order.
Damaged Items
We take great care to ensure all products are packaged securely. An item is considered damaged if it arrives defective or physically broken.
Please note:
- Damaged outer packaging (e.g., dented boxes) with an intact product is not considered damage
If your item arrives damaged, notify us within 72 hours of delivery by emailing Contact.Barume@gmail.com with a clear photo of the issue.
If eligible, we will provide a replacement at no additional cost.
We do not offer refunds, replacements, or returns for damage caused by normal use, wear and tear, or misuse.
Shipping & Delivery
While we aim to deliver your order promptly, Barume is not responsible for delays caused by couriers, customs, or other external factors beyond our control.
For delivery issues, please contact the courier directly.
We are not liable for lost, stolen, or delayed packages.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided and we are not notified within 24 hours of placing the order, we cannot guarantee a resend or refund.
Policy Updates
Barume reserves the right to update or modify this Return & Refund Policy at any time. Customers are responsible for reviewing the latest version before making a purchase.
By purchasing and continuing to use Barume products, you agree to this Refund Policy.